Privacy Policy

Last Updated: February 28, 2012

This website, www.bodyshopnation.com, is provided to you by Body Shop Nation, Inc. We are committed to protecting your privacy. This Privacy Policy describes the information we collect from users of the website, from email, or other channels that we may employ from time to time, and how we store, use, share, and transfer such information. Please take a moment to review these privacy practices and contact us at Contact Us if you have any questions.

Collection of Information

For purposes of this Privacy Policy, information that can be used to identify or contact a specific individual is referred to as "personal information". Information that cannot be used to identify or contact a specific individual (even though such information may be related to a specific individual or their activity) is referred to as "non-personal information" or "anonymous information". Our primary purpose in collecting any information pertaining to our users is to personalize and enhance your experience with the bodyshopnation.com website and related services, by for example, displaying content and delivering offers and services that are likely to be of interest to you.

Visiting the bodyshopnation.com Website

We use the website to provide information about bodyshopnation.com and our services, including information about collision repair shops in your area.

Your visit to the website is anonymous and no personal information is collected other than that in which you explicitly provide to us through email, through web-based forms on the website, or as otherwise described in this Privacy Policy.

Collection and Use of Anonymous Information

Cookies and Related Technologies.

We may use cookies and related technologies, such as web beacons, clear pixel GIFs, and/or pixel tags on the website, in our email messages, and in our web- and email-based advertisements. These technologies help us personalize the website for each user between visits and helps us improve our services, content, and advertising by counting page views, measuring email responses and measuring advertisement effectiveness.

Log Files and Clickstream Data.

Our servers automatically recognize and record the following information for each visit to the website:

  • browser type (e.g., Internet Explorer, Firefox, Safari)
  • operating system (e.g., Windows, OSX)
  • Internet Protocol (IP) address
  • requested document (the page you're looking at)
  • referring URL (the page you came from if within the bodyshopnation.com site)
  • date and time of your visit.

This information, sometimes called log-file or clickstream data, is used to monitor site performance and ensure the website functions properly. We recognize that IP address is classified as personal information by some local laws. We use your IP address solely for operation of the website, which may include approximating your geographic location to identify collision repair shops near you. We do not track, sell, or use IP address for any other purpose.

Collection and Use of Personal Information

When you contact us through the website, such as using a web form or through email, we may collect any information that you explicitly share with us, which may include your name, email address, mailing address, and phone number. We may also receive your personal information, such as email and other contact information, from our affiliated collision repair shops that you have worked with in the past.

The personal information we collect allows us to inform you of our products and services and the products and services of our affiliated collision repair shops and our other marketing partners. The personal information we collect also helps us and our affiliated collision repair shops to improve the website content, our services, and our advertising. We will not share your personal information with any third party for their marketing purposes.

You may opt out of receiving future email communications at anytime by contacting us at Contact Us or following the opt-out instructions at the bottom of our email communications.

In some cases, you will be given the opportunity to submit a review or comment on a collision repair shop. Such submissions will be made public. You are solely responsible for any personal information you choose to submit in these cases. Therefore, please be careful when posting reviews to the website.

Security

We use industry-standard security practices to protect any personal information we may collect. These practices include, but are not limited to, firewall security and the use of appropriate encryption technology (such as Secure Socket Layer (SSL) software).

Use of Third Party Service Providers

We may use third parties to provide services on our behalf, such as for example hosting, maintaining and troubleshooting the website, information processing, managing customer data for us and our affiliated collision repair shops, providing customer service, and conducting customer research or satisfaction surveys of us or our affiliated collision repair shops. These companies have obligations to protect any of your personal information they collect.

Visiting Other Websites

The website email communications from us may contain links to other websites, such as affiliated collision repair shops or our advertisers, that are not operated by Body Shop Nation, Inc. We are not responsible for the privacy practices or the content of these third party sites. We advise you to read the privacy statements of any third Party site to understand their privacy practices before using or disclosing any personal information on them.

Protection of Children's Personal Information

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete such information as soon as possible.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. If we make any material changes in the way we collect or use your personal information we will post a notice on the website homepage for a reasonable period of time.

Contacting Us

1494 N. 85th Street,
Scottsdale, AZ 85257
Phone: 480-800-4930
Contact Us

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